Legal
Privacy Policy
Last updated July 26, 2026
This Privacy Policy explains how allme ("allme," "we," "us," or "our") collects, uses, shares, and protects information when you use our websites, applications, and related services (the "Service"). By using the Service, you agree to the practices described here.
Information we collect
Information you provide. When you join our waitlist, create an account, or use the Service, you may give us your email address and the details you choose to share about yourself and your household — your lifestyle, preferences, must-haves and deal-breakers, the homes and neighborhoods you save, and messages you send through the Service.
Sensitive details, because life includes them. We ask about your routines, not about your categories. But a conversation about how you actually live will sometimes touch things the law treats as sensitive — your faith and where you practice it, a mobility or health need that changes what a home has to have, whether your household is about to grow, who you live with. We keep what you tell us, it shapes the neighborhoods and homes we suggest, and it travels with a move you choose to share with an agent. You are never required to answer.
Your calendar, if you turn it on. Visit scheduling can read your calendar to avoid proposing a time you are already busy. We read only the start and end of your existing events. Titles, guests, notes, and locations never leave your device, and we do not keep the times we read.
Information collected automatically. On our website, we may collect device and usage data such as your IP address, browser type, pages viewed, and interactions, using cookies and similar technologies (including browser local storage). The iOS app has no cookies, no analytics, and no advertising or tracking software of any kind. What it records is what you do in it — the homes, places, and neighborhoods you save, the searches you run — plus a push token if you turn on notifications.
How we use information
- To provide, personalize, and improve the Service — including matching you to neighborhoods and homes that fit how you live.
- To communicate with you about your account, waitlist status, and updates.
- To maintain the security and integrity of the Service.
- To comply with legal obligations and enforce our terms.
How allme makes money
Agents pay us for introductions. There are two ways you can end up working with an agent, and only one of them involves money changing hands.
You bring your own agent. You share a move with someone you already chose. That is free, nobody pays us, and nothing about you is sold.
We introduce you to an agent. You tap to contact an agent about a listing, or we match you with one, and that agent pays allme for the introduction. Being paid to pass your information to someone else is a sale of personal information under California law, and we would rather use that word than talk around it. What the agent gets at that point is your name, the contact details you entered, the home you asked about, and anything you wrote in the message. If you go on to book a visit with them or share the move with them, they also receive the home-fit profile described above. What they pay for is the introduction — agents cannot pay to be ranked higher or matched more often.
You can turn this off. Use Do Not Sell or Share My Personal Information below and we stop selling your information: you can still reach agents yourself, and bringing your own agent is unaffected. We honor Global Privacy Control signals from your browser, and we do not sell information about anyone we know to be under 16.
What we never do
We never sell your information to advertisers, data brokers, or anyone who is not an agent working your move. There is no advertising in allme, no analytics or tracking software, and no ad network. Your income and savings are never shown to agents, and never to anyone outside your household — the people you invite into a household share one financial picture with you by design, and you can see exactly who they are on your household screen.
Your budget figure is never shown to an agent unless you turn on budget sharing, and that choice is made per move: sharing your budget on one move does not reveal it on another, even with the same agent. Without it, an agent sees only whether a budget is on file, not what it is.
Two things worth being precise about, because they follow from how the product works rather than from anything we would keep from you. First, when you share a move with an agent, they see the homes you saved in it, including their list prices — so a price range can be inferred from your own shortlist even with budget sharing off. Second, anything you write in your own words is relayed to an agent as you wrote it. We automatically strip dollar figures out of that free text before it reaches anyone, but we do not otherwise edit it, so treat those answers as things you are saying to your future agent.
That second point covers the sensitive details above, and we would rather say so plainly than leave you to infer it. The activities you keep and the places you named as yours go to an agent you share a move with — including a place of worship, if that is one of them. We do not filter those out, because we are not willing to imply a filter we do not have. If there is something you would rather your agent not see, leave it out of the chat, or write to privacy@allme.live and we will remove it from your profile.
How information is shared
- Service providers who process data on our behalf (such as hosting, email delivery, and the AI models that turn your conversations into a profile) under confidentiality obligations. Data sent to our AI provider is processed to serve your request and is not used to train their models.
- Real-estate agents only when you explicitly choose to connect with one — connections are mutual opt-in and revocable. When the introduction is one we made, the agent pays us for it; see how allme makes money.
- Legal and safety reasons, when required by law or to protect rights, safety, and the integrity of the Service.
- Business transfers, if allme is involved in a merger, acquisition, or sale of assets, subject to this Policy.
Do Not Sell or Share My Personal Information
You can tell us to stop selling your personal information. Email privacy@allme.live with the address on your account and we will process it within 15 business days. We also treat a Global Privacy Control signal from your browser as a valid request. Opting out does not cost you anything and does not change the Service: you can still contact agents yourself, and sharing a move with an agent you already know was never a sale to begin with.
Limit the use of my sensitive personal information. Some of what you tell us — your faith and where you practice it, a health or mobility need, whether your household is about to grow — is sensitive personal information under California law. You can ask us to keep it out of anything that reaches an agent, and to use it only to run the Service for you. Email privacy@allme.live and we will apply it to your profile.
Your choices and rights
Your profile is your asset. You can access, edit, or delete the information in your profile, and control what is shared and with whom. The app emails you only about something you did — a visit you booked, a reply from your agent — and you can turn those off in your notification settings. Depending on where you live, you may have additional rights (such as access, correction, deletion, and portability) under laws like the GDPR or CCPA/CPRA. To exercise any of these, contact us at privacy@allme.live.
Data retention
We keep your information for as long as your account is active or as needed to provide the Service, and thereafter only as required to meet legal, accounting, or reporting obligations.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
The Service is not directed to children, and we do not knowingly collect personal information directly from them. We never ask for a child's name and we do not store one: where a household includes children, we keep how many and roughly how old, because that is what changes which homes and neighborhoods fit. Agents see the count, never a name.
The one place a name could reach us is if an adult types one into a free-text answer. We do not forward household notes to agents at all for exactly this reason, and we would rather tell you the limit than imply a filter we do not have: please leave your children's names out of what you write, and contact us at privacy@allme.live if you would like something you have written removed.
Changes to this policy
We may update this Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice.
Contact us
Questions about this Policy or your information? Email us at privacy@allme.live or visit our contact page.